Good Practice

Walk a mile in their shoes…

Issue 17.
October 2021

Author
John Pisa-Relli
+ About author

John Pisa-Relli currently serves as consulting legal counsel to a multinational aerospace and defense company headquartered in the United States, where he advises on a wide range of trade compliance matters. For the previous ten years, he directed the internal trade compliance program for Accenture, the world’s largest business consulting firm. Prior to joining Accenture, John served in the US federal government, practiced law privately, and served as in-house director of trade compliance with a multinational aerospace and defense group headquartered in Europe. Connect with John on LinkedIn..

Cultivating empathy has helped me be both a more effective trade compliance lawyer, as well as a better person.

The proverb generally goes that before you judge others you should walk a mile in their shoes. When I was a boy, my mom had a little plaque on our kitchen wall with the idea framed as Native American wisdom: “Grant that I may not criticize my neighbor until I have walked a mile in his moccasins”.

In whatever incarnation, these words of wisdom admonish us to cultivate empathy for...

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